I'm trying to a sense from devs at various studios how studio management works with publisher marketing departments. I know from my days in-house both on the marketing side, and then working at an internal studio, that getting trailer assets (renders, footage, builds, etc.) for purposes of marketing/PR was just about always a tense process. Usually it was the marketing guys complaining they weren't getting enough from the studio and the studio guys would say "what's the point?" or "we don't have time/resources to get you what you need" and etc.
So any dev's have a perspective on this? This is more of a game development cultural question. Some of my clients are good about this, and some are absolutely terrible. Would love some input if anyone has good war stories of success/failure in this area.