true, a good product does not necessarily equal a high quality game. A good product by this logic is something that sells well. There are some high quality games (at least critically acclaimed) that were terrible products, like Beyond Good and Evil. I think this is an old discussion and a lot of have had it before on these boards. So Sentura, your point is heard loud and clear and I agree.
As for innovation, I think Blizzard was hugely innovative with WoW from the beginning, but then it turned into this giant juggernaut of a game. Its innovation had to become subtle given they can't reinvent the game top to bottom with every major expansion or patch. If it ain't broke don't fix it, just maintain it and listen to what the customer wants. Will that strategy lead to WoW's eventual FAIL? Eh, perhaps. But Blizzard wants their next game to eat WoW rather than a competitor. Oy, I digress...must...make logical...arguments!