Battlefield 4

I give up guys, waiting time for customer service agent is over an hour, every time i try to call EA poland or UK. DLC issue is ignored by EA . . . i have nothing to say

Now that's an unexpected situation. There had to be a lot of rush out there, I can't believe how bugful the game is

To me, ONLY solution for EA is:
fix the fucking game
give the premium to all gamers who bought the game

Quote from knj

To me, ONLY solution for EA is:

fix the fucking game

give the premium to all gamers who bought the game

That would force them to refund all those who actually paid for Premium imho.

Yes, or give'em somekind of refund on Origin, but man THEY HAVE TO DO SOMETHING. BF4 shit is too big man !

Quote from knj

Yes, or give'em somekind of refund on Origin, but man THEY HAVE TO DO SOMETHING. BF4 shit is too big man !

Yeah. Scary that such a large title seems so screwed up...

Quote from FMPONE

Yeah. Scary that such a large title seems so screwed up...

Why is that scary? Remember how they completely fucked up the last Sim City launch? Or what about the inferior cash in that was Dragon Age 2? The rushed Mass Effect 3? Or how they practically killed every developer they ever bought? How about ruining top rated franchises such as Command and Conquer and Dungeon keeper? Online pass? Forced Origin? Badly implanted micro transactions? No customer support? No after release support? By now people should expect nothing less from EA. There's a good reason why they have been chosen as the worst company for 2 years in a row.

I'm sure that when it works, BF4 will be great by all means and undoubtedly that everyone who worked on it put in their hearts and souls but as it stands it's a clusterfuck of a release with NO support. Sure, Dice is working hard on patches, but EA just redirects customers to Answer HQ which is the most arrogant solution of "customer service" I ever witnessed. If it was used as an extra tool for support it would be fine but no, EA just redirects you there. You have a problem? Guess what, so do these poor sobs which we sold unfinished crap. Why don't you guys try to fix it yourself. Thank you and fuck you I suppose. Answer HQ is kinda like an EA victim support group.

All my friends who bought BF4 had problems and ended up getting refunds (not through EA, but through the stores they bought it from) or sold their complete Origin accounts.

Quote from SpronyvanJohnson

Yeah. Scary that such a large title seems so screwed up...

Why is that scary? Remember how they completely fucked up the last Sim City launch? Or what about the inferior cash in that was Dragon Age 2? The rushed Mass Effect 3? Or how they practically killed every developer they ever bought? How about ruining top rated franchises such as Command and Conquer and Dungeon keeper? Online pass? Forced Origin? Badly implanted micro transactions? No customer support? No after release support? By now people should expect nothing less from EA. There's a good reason why they have been chosen as the worst company for 2 years in a row.

I'm sure that when it works, BF4 will be great by all means and undoubtedly that everyone who worked on it put in their hearts and souls but as it stands it's a clusterfuck of a release with NO support. Sure, Dice is working hard on patches, but EA just redirects customers to Answer HQ which is the most arrogant solution of "customer service" I ever witnessed. If it was used as an extra tool for support it would be fine but no, EA just redirects you there. You have a problem? Guess what, so do these poor sobs which we sold unfinished crap. Why don't you guys try to fix it yourself. Thank you and fuck you I suppose. Answer HQ is kinda like an EA victim support group.

All my friends who bought BF4 had problems and ended up getting refunds (not through EA, but through the stores they bought it from) or sold their complete Origin accounts.

Ok. Now you need to turn this into a full article. Not a fan of mega corporations taking a big steaming dump on valuable IPs and customers

http://www.gameinformer.com/b/features/arc…umer-trust.aspx

And this is soo true, i will not buy any BF game untill i'm 1000% sure that this game is worth something

Quote from knj

http://www.gameinformer.com/b/features/arc…umer-trust.aspx

And this is soo true, i will not buy any BF game untill i'm 1000% sure that this game is worth something

You know what response I got on Answer HQ with a very well constructed question including all relevant information? Buy a better PC. Ludicrous since I'm way above the minimum. There has been a lot of events the past couple of years that are really insulting to customers. As a response I decided to sell my Origin account. Not that they care nor does it make the slightest difference but for me, it felt the only way to end a bad relationship.

I enjoyed a lot of EA games and I'm not shouting that I would never buy anything from them anymore. But for now, I won't build up a library in Origin because I have little faith in what EA plans to do if they ever decide to drop it. That leaves console games only and I'll think long and hard before buying something from them in the future and certainly not at release. Luckily the only EA game I was looking forward to is Titanfall and since it will not be on Steam and without mod support from launch, it's a no go for me sadly

That article is spot on and those tweets were unwise to downright insulting.

TL:DR - Fuck EA!

Yeah I find it crazy how a producer doesn't know what state his game is in. I understand he's on holiday and stuff but all of the complaints and problems have been spoken about VERY loudly. I find it hard to believe he had no idea.

And wow, Sprony, that response from EA support is pretty horrible.

I am worried for Titanfall now. I'm hoping they don't ruin that too...

Quote from Beck

Yeah I find it crazy how a producer doesn't know what state his game is in. I understand he's on holiday and stuff but all of the complaints and problems have been spoken about VERY loudly. I find it hard to believe he had no idea.

And wow, Sprony, that response from EA support is pretty horrible.

I am worried for Titanfall now. I'm hoping they don't ruin that too...

No dude, that's worst part. EA doesn't answer. They send there customers to Answer center and let other customers answer. That's the support.

Community manager. Not producer

Polygon's take on it:

http://www.polygon.com/2014/1/3/52696…s-treat-players

im stuck on a level in battlefield

and why cant u save in battlefield.. this sucks

I can finally connect to servers on Xbox One!

For the last few days quick match hasn't worked for me and the queues on the server browser never seemed to go down, screw sitting in a queue of 90 people. Anyway, it seems to be working fine at the minute and despite everything it's still fun.

In the wake of recent patch news I'm curious as to when the game will go gold.