I remember when I was working on a DS game for a major game company and the marketing department asked for screenshots. The story goes like this: We provide them a bunch of raw images (256x192, which is DS's screen resolution), marketing team in another country thinks the screenshots are too low res, upscales them to 2000x2000 and adds lens flare to make pics look better.
My recommendation to the above company: Hire someone who actually have a culture in games to do your marketing ![]()