Mapcore FACEIT Hubs

[FMPONE]

We're going to be having a major Hub event this weekend to play the Contest maps. Clear some time from your schedule!

[CSGOJOHNMADDEN]

Definitely a good idea.  Would be awesome if we could get the guest judges to participate, or any csgo pros. 

[Nors3]

2 matches at the same time now!

[FMPONE]

4 hours ago, CSGOJOHNMADDEN said:

Definitely a good idea.  Would be awesome if we could get the guest judges to participate, or any csgo pros. 

Maybe we could convince James? He’s a good dude. I might play one or two and stream.

[CSGOJOHNMADDEN]

It would be the thing to do.  We do need to get some well known players on the hub, that way there's an allure for players, until the hub is constant.

It being a hub, makes it difficult since most of the faceit players are there for comp matches since the valve matchmaking system is booty.  Maybe if we hosted a mini tournament of some sort.

[JimWood]

On 23/02/2018 at 11:12 PM, FMPONE said:

Maybe we could convince James? He’s a good dude. I might play one or two and stream.

There's a good chance guest judges may want to play the top 4 on here and could bring a lot of players in with them

[FMPONE]

1 hour ago, JimWood said:

There's a good chance guest judges may want to play the top 4 on here and could bring a lot of players in with them

Yeah. In the mean time, let's just try to schedule some games on the HUB to keep them active. Maybe in this upcoming week?

[JimWood]

8 hours ago, FMPONE said:

Yeah. In the mean time, let's just try to schedule some games on the HUB to keep them active. Maybe in this upcoming week?

Scheduling them on the discord and tweeting out times may be a good idea.

[El_Exodus]

Some more feedback:

- @fabE More like platform related feedback rather than Mapcore Hub related - still applies: The current map pool should be displayed under Match Settings in the Rule Tab. Preferably done automatically through a Steam Workshop Collection from which the Hub automatically grabs the maps/maplist.
I reckon this will be needed as a long term solution for Hubs which make use of custom maps.

[FMPONE]

54 minutes ago, El_Exodus said:

Some more feedback:

- @fabE More like platform related feedback rather than Mapcore Hub related - still applies: The current map pool should be displayed under Match Settings in the Rule Tab. Preferably done automatically through a Steam Workshop Collection from which the Hub automatically grabs the maps/maplist.
I reckon this will be needed as a long term solution for Hubs which make use of custom maps.

Good feedback

9 hours ago, JimWood said:

Scheduling them on the discord and tweeting out times may be a good idea.

Yeah I think a weekly calendar might work. Not so much info that it’s overwhelming but at least enough to plan by.

[JimWood]

The main issue right now for me is the total downtime of the servers, which can become quite frustrating, especially for newcomers. 

[FMPONE]

4 hours ago, JimWood said:

The main issue right now for me is the total downtime of the servers, which can become quite frustrating, especially for newcomers. 

I've had a lot of frank conversations with FACEIT about the challenges and issues we've been facing with the HUBs. With the understanding, of course, that we all want the idea to succeed and in order to do so we're going to have to be exchanging feedback and, hopefully, pushing updates to address that feedback.

There's more to come there, but what I will say is that they do seem genuinely interested in improving the platform. It seems like they're in this for the long haul, so let's try to itemize our feedback.

 

Current feedback:

-Downtime (of course)

-Need to be able to delete messages as a mod, don't want any egregious posts or out of control spam

-Warm-up time increase so that games aren't cancelled by map downloading

-Notification of our map list when you queue (apparently, this is already being worked on!)

-Trying to reduce the amount of instances where it feels like you go "back to square one" when trying to get into a game, such as when someone doesn't accept a queu

Long term I'd like to see us have the ability to:

-Interact with servers in the same way admins with RCON could

-Workshop map upload option, so that we don't have to route through FACEIT anytime we want to change the map list

-Deeper engagement with the rest of the FACEIT platform, so that it doesn't feel like we're in an island when there is an ocean of games being played in the "open-market" FACEIT platform

-Exposing more of the variables that are hidden "behind the scenes" so that we can deeply customize our HUB experience.

And if we're lucky:

-Additional incentive to play on our HUB

-Rewards for those who start a successful queue (to incentivize being the first player to start a successful match)

-Real ELO rewards/connectivity

 

I will say that we've had a good number of games going lately, and that I think the biggest/most frustrating issue (games getting cancelled for no reason) is, seemingly, close to being resolved.

 

[Nors3]

9 hours ago, FMPONE said:

I've had a lot of frank conversations with FACEIT about the challenges and issues we've been facing with the HUBs. With the understanding, of course, that we all want the idea to succeed and in order to do so we're going to have to be exchanging feedback and, hopefully, pushing updates to address that feedback.

There's more to come there, but what I will say is that they do seem genuinely interested in improving the platform. It seems like they're in this for the long haul, so let's try to itemize our feedback.

 

Current feedback:

-Downtime (of course)

-Need to be able to delete messages as a mod, don't want any egregious posts or out of control spam

-Warm-up time increase so that games aren't cancelled by map downloading

-Notification of our map list when you queue (apparently, this is already being worked on!)

-Trying to reduce the amount of instances where it feels like you go "back to square one" when trying to get into a game, such as when someone doesn't accept a queu

Long term I'd like to see us have the ability to:

-Interact with servers in the same way admins with RCON could

-Workshop map upload option, so that we don't have to route through FACEIT anytime we want to change the map list

-Deeper engagement with the rest of the FACEIT platform, so that it doesn't feel like we're in an island when there is an ocean of games being played in the "open-market" FACEIT platform

-Exposing more of the variables that are hidden "behind the scenes" so that we can deeply customize our HUB experience.

And if we're lucky:

-Additional incentive to play on our HUB

-Rewards for those who start a successful queue (to incentivize being the first player to start a successful match)

-Real ELO rewards/connectivity

 

I will say that we've had a good number of games going lately, and that I think the biggest/most frustrating issue (games getting cancelled for no reason) is, seemingly, close to being resolved.

 

Nice ideas, agree with all except the ELO part, I don't think this hub have that role and can be counterproductive here (toxic & angry players will appear). People will be happy with incentive for playing or being in the top of the hub. FACEIT is working hard for improving the HUBs, I play in Iberian Pro League since 6 months ago (when they started to encourage) and they have improved a lot. 

What more needs to improve the platform now is the servers part, they give many problems every month. They need to have more quality and less falls.

Edited February 28, 2018 by Nors3

[fabE]

On 26/02/2018 at 6:26 PM, El_Exodus said:

Some more feedback:

- @fabE More like platform related feedback rather than Mapcore Hub related - still applies: The current map pool should be displayed under Match Settings in the Rule Tab. Preferably done automatically through a Steam Workshop Collection from which the Hub automatically grabs the maps/maplist.
I reckon this will be needed as a long term solution for Hubs which make use of custom maps.

Good point, we'll see if we can get this implemented. For now, I've edited the rules on the Hubs to highlight the current map pool by pushing that info to the top. We have a (platform global) Steam Workshop Collection that our servers use to grab the maps, find it here.

Keep the feedback coming guys!

[El_Exodus]

Would there be a possibility to see Wingman Mapcore (Playtesting) Hubs in the near future?

If the per-Hub-collections become a thing, it'd be really easy to manage the map pool by selected Hub managers/mods
plus
not as many people would be needed to get games going.